Outcomes

Journal Papers and Selected Conference Papers

Kim, Y., Lim, C., Lee, J., Kim, S., Kim, S. and Seo, D., "Chemistry-informed Machine Learning: Using Chemical Property Features to Improve the Performance of Gas Classification," 2022.

Shin, J., Joung, J., and Lim, C., "Online Review Mining with Interpretable Machine Learning: A Case Study on Global Importance Estimation of Hotel Service Features in Singapore," Under Review, 2022.

Kim, K.Shin, J.Seo, H.Lim, C. and Kim, K., "Index Development Framework for Integrating Personal Behavior Data into Monitoring Information," Under Review, 2022.

Kim, M., Lim, C., Kim, K., Kim, K. and Maglio, P., "Service-oriented Data Analytics: Connecting Data Analytics to Value Creation through Service System Design," Under Revision, 2022.

Seo, H.Shin, J.Kim, K.Lim, C. and Bae, J., "Driving Risk Assessment using Nonnegative Matrix Factorization with Driving Behavior Records," Under Revision, 2022.

Shin, J., Lee, C., Lim, C., Shin, Y. and Lim, J., "Recommendation in Offline Stores: A Gamification Approach for Learning the Spatiotemporal Representation of Indoor Shopping," 28th ACM SIGKDD International Conference on Knowledge Discovery & Data Mining (KDD), August 14 - 18, 2022.

Jeong, S., Kim, S., Lee, C., Kim, J., Kim, Y., Lim, C. and Jung, M., "Toward the Diet Planning with Artificial Intelligence for Children with Food Allergies," European Academy of Allergy and Clinical Immunology (EAACI) Congress 2022, July 1 - 3, 2022.

Lee, C.Kim, S., Kim, J., Lim, C. and Jung, M., "Challenges of Diet Planning for Children using Artificial intelligence," Nutrition Research and Practice, Accepted for Publication, 2022.

Oh, Y., Lim, C., Lee, J., Kim, S. and Kim, S., "Multichannel Convolutional Neural Network for Gas Mixture Classification," Annals of Operations Research, Online First, 2022. Article

Kim, S., Kim, H., Lee, E., Lim, C. and Lee, J., "Risk Score-embedded Deep Learning for Biological Age Estimation: Development and Validation," Information Sciences, Vol. 586, 628-643, 2022. Article

Lim, C. and Kim, K., "스마트시티에 대한 통합적 이해의 시도 : 기계와 인간의 협업," 문명과 경계, Vol. 4, 219-255, 2021. Article

Lee, C.Kim, S., Jeong, S., Kim, J., Kim, Y., Lim, C. and Jung, M., "MIND Dataset for Diet Planning and Dietary Healthcare with Machine Learning: Dataset Creation using Combinatorial Optimization and Controllable Generation with Domain Experts," 35th Conference on Neural Information Processing Systems (NeurIPS) Datasets and Benchmarks Track, December 6 - 14, 2021. Article, Poster

Lim, C., Kim, J. and Cho, G., "Understanding the Linkages of Smart-city Technologies and Applications: Key Lessons from a Text Mining Approach and a Call for Future Research," Technological Forecasting & Social Change, Vol. 170, 120893, 2021. Article

Lee, C.Kim, S., Lim, C., Kim, J., Kim, Y. and Jung, M., "Diet Planning with Machine Learning: Teacher-forced REINFORCE for Composition Compliance with Nutrition Enhancement," 27th ACM SIGKDD International Conference on Knowledge Discovery & Data Mining (KDD), August 14 - 18, 2021. Article, Presentation

Lee, C., Kim, S., Kim, J., Lim, C. and Jung, M., "Human- or Artificial Intelligence-designed Diets: Which Do You Prefer for Your Children?," 2021 AAAAI Virtual Annual Meeting, February 26 - March 1, 2021. Poster

Kim, J. and Lim, C., "Customer Complaints Monitoring with Customer Review Data Analytics: An Integrated Method of Sentiment And Statistical Process Control Analyses," Advanced Engineering Informatics, Vol. 49, 101304, 2021. Article

Lee, C. and Lim, C., "From Technological Development to Social Advance: A Review of Industry 4.0 through Machine Learning," Technological Forecasting & Social Change, Vol. 167, 120653, 2021. Article

Breidbach, C., Keating, B. and Lim, C. (All authors contributed equally to the publication and have been listed in alphabetical order), "Fintech: Research Directions to Explore the Digital Transformation of Financial Service Systems," Journal of Service Theory and Practice, Vol. 30, No. 1, 79-102, 2020. Article

Ryu, D., Lim, C. and Kim, K., "Development of a Service Blueprint for the Online-to-Offline Integration in Service," Journal of Retailing and Consumer Services, Vol. 54, 101944, 2020. Article

Lim, C., Kim, M., Kim, K., Kim, K. and Maglio, P., "Customer Process Management: A Framework for Using Customer-related Data to Create Customer Value," Journal of Service Management, Vol. 30, No. 1, 105-131, 2019. Article

Lim, C., Kim, K., Kim, M. and Kim, K., "Multi-Factor Service Design: Identification and Consideration of Multiple Factors of the Service in its Design Process," Service Business, Vol. 13, No. 1, 51-74, 2019. Article

Lim, C. and Maglio, P., "Data-driven Understanding of Smart Service Systems through Text Mining," Service Science, Vol. 10, No. 2, 154-180, 2018. Article

Lim, C., Kim, M., Heo, J. and Kim, K., "Design of Informatics-based Services in Manufacturing Industries: Case Studies Using Large Vehicle-related Databases," Journal of Intelligent Manufacturing, Vol. 29, No. 3, 497-508, 2018. Article

Lim, C., Kim, K. and Maglio, P., “Smart Cities with Big Data: Reference Models, Challenges, and Considerations,” Cities, Vol. 82, 86-99, 2018. Article

Lim, C., Kim, K., Kim, M., Heo, J., Kim, K. and Maglio, P., "From Data to Value: A Nine-factor Framework for Data-based Value Creation in Information-intensive Services," International Journal of Information Management, Vol. 39, 121-135, 2018. Article

Lim, C., Kim, M., Kim, K., Kim, K. and Maglio, P., "Using Data to Advance Service: Managerial Issues and Theoretical Implications from Action Research," Journal of Service Theory and Practice, Vol. 28, No. 1, 99-128, 2018. Article

Kim, K., Kim, K., Lim, C. and Heo, J., "Development of a Lifelogs-based Daily Wellness Score to Advance a Smart Wellness Service," Service Science, Vol. 10, No. 4, 408-422, 2018. Article

Lee, C., Lee, G. and Lim, C., "Toward a Context-aware Serendipitous Recommendation System," Proceedings of 2018 INFORMS International Conference on Service Science, Phoenix, Arizona, USA, November 3, 2018. Article

Kim, M., Lim, C., Lee, C., Kim, K., Park, Y. and Choi, S., "Approach to Service Design Based on Customer Behavior Data: A Case Study on Eco-driving Service Design Using Bus Drivers’ Behavior Data," Service Business, Vol. 12, No. 1, 203-227, 2018. Article

Kim, M., Lim, C. and Kim, K., "A Data-Driven Approach To Designing New Services For Vehicle Operations Management," International Journal of Industrial Engineering, Vol. 25, No. 5, 604-619, 2018. Article

Breidbach, C., Choi, S., Ellway, B., Keating, B., Kormusheva, K., Kowalkowski, C., Lim, C. and Maglio, P. (All authors contributed equally to the publication and have been listed in alphabetical order), "Operating without operations: How is technology changing the role of the firm?" Journal of Service Management, Vol. 29, No. 5, 809-833, 2018. Article

Kim, K., Lim, C., Kim, K., Kang, S., You, H., Jun, C., Shin, S., Choo, D. and Kim, J., "Development of Service Concepts that Utilize Health-related Data: A Case Study with the National Health Insurance Service of South Korea," IISE Transactions on Healthcare Systems Engineering, Vol. 8, No. 4, 237-249, 2018. Article

Lim, C. and Kim, K., "Experience Design Board: A Tool for Visualizing and Designing Experience-centric Service Delivery Processes," Journal of Retailing and Consumer Services, Vol. 45, 142-151, 2018. Article

Heo, J., Lim, C. and Kim, K., "A Customer-oriented Model of Product-Service System Lifecycle," International Journal of Product Lifecycle Management, Vol. 11, No. 4, 350-367, 2018. Article

Lim, J., Choi, S., Lim, C. and Kim, K., "SAO-based Semantic Mining of Patents for Semi-automatic Construction of a Customer Job Map," Sustainability, Vol. 9, No. 8, 1386, 2017. Article

Heo, J., Lim, C. and Kim, K., "Scales for Measuring Mobile Service Quality (m-SQ):  A Literature Review and Identification of Key Dimensions," International Journal of Services and Operations Management, Vol. 27, No. 4, 2017. Article

Lim, C., Maglio, P., Kim, K., Kim, M. and Kim, K., "Toward Smarter Service Systems through Service-oriented Data Analytics," Proceedings of 2016 IEEE International Conference on Industrial Informatics, Poitiers, France, July 18-21, 2016. Article

Kim, M., Lim, C., Lee, C., Kim, K., Jeon, J. and Park, Y., "Data-driven Approach to New Service Concept Design," Proceedings of IESS 2016, Bucharest, Romania, May 25-27, 2016. Article

Kim, K., Lim, C., Heo, J., Lee, D., Hong, Y. and Park, K., "An Evaluation Scheme for Product-Service System Models: Development of Evaluation Criteria and Case Studies," Service Business, Vol. 10, No. 3, 507-530, 2016. Article

Maglio, P. and Lim, C., "Innovation and Big Data in Smart Service Systems," Journal of Innovation Management, Vol. 4, No. 1, 11-21, 2016. Article

Lim, C., Kim, M., Heo, J. and Kim, K., "A Conceptual Framework for Designing Informatics-based Services in Manufacturing Industries," Procedia CIRP, Vol. 30, 72-77, Saint-Etienne, France, May 21-22, 2015. Article

Lim, C. and Kim, K., "IT-enabled Information-Intensive Services," IT Professional, Vol. 17, No. 2, 26-32, 2015. Article

Kim, M., Lim, C., Lee, C., Kim, K., Jun, J. and Park, Y., "운전자의 위험운전 행동 분석을 통한 시내버스 안전운전 지원 서비스 기회 도출," 대한산업공학회지, Vol. 41, No. 5, 499-510, 2015. Article

Lim, C. and Kim, K., "Information Service Blueprint: A Service Blueprinting Framework for Information-Intensive Services," Service Science, Vol. 6, No. 4, 296-312, 2014. Article

Lim, C., Kim, K., Hong, Y. and Park. K., "PSS Board: A Structured Tool for Product-Service System Process Visualization," Journal of Cleaner Production, Vol. 37, 42-53, 2012. Article

Kim, K., Lim, C., Lee, D., Lee, J., Hong, Y. and Park. K., "A Concept Generation Support System for Product-Service System Development," Service Science, Vol. 4, No. 4, 349-364, 2012. Article

Kim, K., Hong, Y., Park, K., Lim, C., Heo, J., Kang, C., Baek, M. and Park, G., "제품-서비스 통합 시스템 : 현황 및 연구방향," 대한산업공학회지, Vol. 37, No. 3, 234-247, 2011. Article

 

Awards

Lim, C., Kim, K. and Maglio, P., 2021 Most Cited Award in Cities, “Smart Cities with Big Data: Reference Models, Challenges, and Considerations,” awarded to the most cited research articles by 2021 among the articles published in 2018, Received on November 24, 2021.

Lim, C., 2020 UNIST Outstanding Faculty Award (Research), UNIST, Received on March 5, 2021.

Lim, C., Kim, M., Kim, K., Kim, K. and Maglio, P., "Using Data to Advance Service: Managerial Issues and Theoretical Implications from Action Research," Best Paper in 2018, Journal of Service Theory and Practice, Karlstad, Sweden, Received on June 12, 2019.

Lim, C., 2018 UNIST Outstanding Faculty Award (Education), UNIST, Received on March 25, 2019.

Lim, C. and Lee, C., "Data-driven Understanding of Industry 4.0 through Text Mining," Best Work of the KIST CRPC Fellowship, Award from the Minister of Science and ICT, Seoul, Korea, Received on November 21, 2018.

Lim, C. and Maglio, P., "Data-driven Understanding of Smart Service Systems through Text Mining," Finalist, INFORMS Service Science Cluster Best Paper Competition, Houston, TX, USA, Received on October 23, 2017.

Lim, C. and Maglio, P., "Toward a Unified Model of Service Systems," Highly Commended Award, International Research Symposium in Service Management, Seoul, Korea, Received on August 1, 2017.

Kim, K., Kim, K., Lim, C., Heo, J., Lee, D., and Kim, M. "Analysis of Quality Attributes in an mHealth Behavior Monitoring Service for College Students," Best Student Paper, International Research Conference on Systems Engineering and Management Science, Xian, China, Received on April 21, 2017.

Lim, C., Maglio, P., Kim, M., Kim, K. and Kim, K., "Data-driven Customer Process Management: A New Paradigm for Co-Creating Value with Customer Data," Best Paper, AMA SERVSIG, Maastricht, The Netherlands, Received on June 17-19, 2016.

Kim, M., Lim, C., Lee, C., Kim, K., Jeon, J. and Park, Y., "Identifying Service Opportunities for Enhancing the Driving Safety of Buses: A Data-driven Approach," Best Student Paper, International Research Conference on Systems Engineering and Management Science, 2015.

Kim, K., Lim, C., Lee, J., Lee, D., Hong, Y. and Park, K., "Ideation Support System for Product-Service System Development," Best Paper, Asia Pacific Industrial Engineering & Management Systems, Kitakyushu, Japan, Received on December 14-16, 2009.